Artisan Baking Excellence

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you place an order, contact us, or subscribe to our newsletter. This may include your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to process orders, communicate with customers, improve our services, and comply with legal obligations. We may also use your information to send you promotional materials about our products and services.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our business, such as payment processors and delivery services.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us at any time.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (284) 796-3578.

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Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using Genubake services, you accept and agree to be bound by the terms and provision of this agreement.

Orders and Payment

All orders are subject to availability and acceptance. Payment is due at the time of order placement. We accept major credit cards and cash. Custom orders require a 50% deposit.

Cancellation Policy

Orders may be cancelled up to 48 hours before the scheduled pickup or delivery date. Custom cake orders require 72 hours notice for cancellation. Deposits for cancelled orders are non-refundable.

Delivery and Pickup

Delivery times are estimates and may vary due to weather, traffic, or other circumstances beyond our control. Customers are responsible for providing accurate delivery information.

Product Quality

We guarantee the quality and freshness of our products. If you are not satisfied with your order, please contact us within 24 hours of delivery or pickup.

Limitation of Liability

Genubake liability shall not exceed the total amount paid for the specific product or service in question.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

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Disclaimer

Effective Date: January 1, 2026

General Information

The information on this website is provided on an as-is basis. Genubake makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the website or information.

Allergen Information

Our products may contain or come into contact with common allergens including wheat, eggs, milk, tree nuts, peanuts, and soy. Please inform us of any allergies when placing your order. We cannot guarantee that our products are completely free from allergens.

Product Variations

Due to the handmade nature of our products, actual items may vary slightly from photos or descriptions. We strive to match designs as closely as possible but cannot guarantee exact replication.

Dietary Information

Nutritional information provided is approximate and may vary based on specific ingredients and preparation methods. Consult with healthcare providers regarding dietary restrictions or health concerns.

External Links

Our website may contain links to external sites. We have no control over the content and nature of these sites and are not responsible for their content or privacy practices.

Professional Advice

The content on this website is not intended as professional advice. Always seek the advice of qualified professionals regarding specific questions or concerns.